I place the offer for everyone in my office that drinks K-cups. We fund this group ourselves so people get a little testy when they don’t get their coffee and as the person who collects the money and orders the coffee, I feel the pain when it gets screwed up.

I placed an order for 13 boxes of a variety of K-cup coffee and tea with shoffee.com on 12/19/08. They “filled” it and charged my card on 12/19. On 12/23 they issued a tracking number for UPS delivery that showed UPS knew about the package but hadn’t picked it up. They apparently then closed down for the holidays without actually handing my package to UPS. It was not given to UPS until January 2nd. On January 6th I finally received the order that shoffee.com charged me for on 12/19. The order that their website indicated based on geography and the shipping I paid, I should have received on the 23rd or 24th of December. I placed 2 other coffee orders from 2 other sites that same day and they both arrived by the 24th.

Insult to injury, they were out of stock on 3 of the items I ordered (sounds like someone doesn’t bother to maintain a current web site) and had the audacity to charge me for 2 of the boxes they didn’t have. I have contacted them numerous times both by e-mail and voicemail have gotten no response to my issue and no credit to my account.

DO NOT get hooked by their “great selection” and reasonable prices — they aren’t worth it. STAY AWAY FROM SHOFFEE.COM!!!!!!

We’ve had great luck with the following sites:
Coffeewhiz.com good service with a few minor issues but a little pricey
Jimmyzeescoffee.com great prices with fabulous service, just limited selection
Coolbeans.com great service and prices, just limited to Green Mountain
Greatcoffee.com great service and good prices, just Green Mountain